Refund policy

At Meer Luxury Bags, we want you to be happy with your purchase. If you receive an incorrect, damaged, or defective item, please contact us so we can assist you.

1. Return Eligibility

We accept return requests within 7 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The bag must not have been worn, damaged, washed, altered, or used.
  • Original packaging, tags, and accessories should be included.
  • You must provide your order details and, where applicable, photos/videos of the issue.

2. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please send:

  • Your order number
  • Clear photos of the product
  • Photos of the packaging
  • A short video showing the issue, if necessary

After reviewing the issue, we will provide instructions for the return or replacement.

3. Change of Mind

If you simply change your mind about your purchase, a return may be accepted subject to the product being unused and in its original condition.

Return shipping charges may apply.

4. Non-Returnable Items

The following items may not be eligible for return:

  • Used or worn bags
  • Products damaged after delivery due to customer use
  • Items without original tags or packaging
  • Customized or specially prepared items
  • Items returned after the applicable return period

5. Refunds

Once we receive and inspect the returned item, we will notify you about the status of your refund.

If approved, the refund will be processed according to the original payment method or another mutually agreed method.

Refund processing time may vary depending on the payment method and financial institution.

6. Exchanges

If you receive a damaged, defective, or incorrect item, we may offer an exchange where the requested product is available.

If the replacement item is unavailable, we may offer another appropriate resolution.

7. Return Address

Meer Luxury Bags
Ichhra, Lahore, Pakistan

Please contact us before sending any return. Do not send a return without contacting us first, as this may delay the return process.

8. Contact Us

For return or refund questions:

Call / WhatsApp: 0326-4855621
Email: DAILYLIFEMART7@GMAIL.COM

We reserve the right to review each return request and determine whether it meets the conditions of this policy.